How do I cancel my order?
If you already have placed your order then, get in touch with our team at the earliest and provide them with all the details of your order. Unfortunately, we usually aren't able to cancel orders. However, depending on when you get in touch with us, we will try to assist you.
If the products have already been shipped, then head over to our returns/exchange policy or get in touch with our team for assistance.
What if the product I want is out of stock?
Send us an email with the product you wish to purchase, and we will get in touch with you once we have it in stock.
Where do you ship to?
At Biohackn, we don't let borders stand in the way of delivering our products to our customers who want them. That's why we offer international shipping to any country. Whether you're in Europe/Asia/South America/etc., we've got you covered.
What is the return policy?
If the product you received isn't functional or damaged, you can return it to us within 30 days with the original proof of purchase, and we will send you a new product. Please make sure, while returning, the product isn't damaged in transit and gets to our location in good condition.
What about exchanges?
We do not offer exchanges on any of our products.
Do Biohackn products come with a warranty?
Of course, they do. We offer one year warranty against any manufacturing defects. Please note that manufacturing defects do not include scratched lenses, daily wear and tear, or exposure to extreme temperatures.
Where is Biohackn based?
Biohackn headquarters are based in Dubai, U.A.E.